Ask us a tech question! Use this form.
Ask the Experts Question: My son's Xbox 360 DVD drive isn't opening
My sons Xbox door is not opening, why is it doing that?
Hi Bonnie,
There could be a few reasons why it's not opening - first, the DVD drive itself could be faulty. Maybe it's a power- or motor-related issue, and it won't work until it's fixed. Another option is that there could be a disc (or more) jammed inside and it won't open.
I took a search for this and came up with a few results, and hopefully some help for you. This one is directly from Xbox Support, and shows you how to manually eject your Xbox 360 optical disc tray.
The one below is from YouTube, and shows you how to open up a stuck Xbox 360 DVD drive.
If these methods don't work, try a console repair shop.
Do you get our Ask the Experts RSS feed? Get It!
- Sadly we cannot answer every question. There is a friendly community in our forums though who may well be able to help with your tech question!
