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ASUS Eee PC Warranty Update

By: (more) | Laptops News | Posted: Dec 10, 2007 1:37 pm

If it has anything to do with the ASUS Eee PC, it is big news!

 

Today ASUS issued a statement in regards to its "Warranty Void If Removed" seal over the single SODIMM slot on some models of the their hugely popular super ultra portable and affordable notebook.

 

The press release states: ASUS Computer International ("ASUS") recently received feedback from one of its valued customers with questions concerning the purpose of a seal stating, "Warranty Void If Removed" over the access door to the single SODIMM slot on some models of the ASUS Eee PC. ASUS wishes to assure its customers that merely breaking or removing this kind of seal will not void the ASUS Limited Warranty. Although ASUS recommends that customers use ASUS-approved service facilities and components, ASUS is committed to honoring the terms of its Limited Warranty and making sure that its customers are free to make appropriate hardware and software modifications and upgrades, regardless of whether the service is performed by an approved facility, a non-approved service provider, or by the customers themselves. ASUS will replace the warranty label with a label to warn users that ASUS will not be responsible for the damage caused by improper hardware change.

 

ASUS is taking steps to make sure that the seals in question are no longer used in its products that are intended to be sold in any country where these stickers are not permitted.

 

The press release is up on the ASUS USA website here.

 



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